Make A Claim.

As your Insurance Broker we are committed to making sure the claim process with the insurer is seamless and efficient. We will assist you to lodge your claim, navigate the insurers claim process and obtain payment and/or repairs as soon as possible.

Emergency Assistance

For emergency assistance (outside of business hours) that requires trades to attend to make your property safe, please contact your Insurance Company using the links below:

Emergency Glass Repairs

Contact O’Brien Glass (outside of business hours) using the link below:

Emergency Workers Compensation Claims

Contact Work Health Options (WHO) Injury Line using the link below:

To lodge a claim online, please click on the below link:

If you have supporting documentation to send through, please email it through to after you have completed the online claim form.


  • How long will my claim take?

  • What is supporting documentation?

  • What information do I need to obtain after a car accident?

  • How might my claim affect my insurance premiums?

  • Claim back the GST on your next BAS!

  • Why Bruce Insurance?