Bruce Insurance subscribe to the Insurance Brokers Code of Practice (the Code) which is published by the National Insurance Brokers Association (NIBA). We are also a Principal Member of NIBA.
The Code is intended to promote good relations between insurance brokers, their clients, insurers and other participants within the insurance industry. It also promotes efficiency in transactions by describing 12 Service Standards of good practice and the level of service to be expected from members.
A copy of the Insurance Brokers Code of Practice is available here.
Report a concern
You can refer alleged breaches of the Code to the Insurance Brokers Code Compliant Committee for investigation. You can find their contact details here.