What Our Clients Say

/What Our Clients Say
What Our Clients Say 2017-11-07T15:11:17+00:00

We attribute our success, as one of Australia’s industry leading insurance specialists, to the relationships we’ve built with our clients. Based on respect, and a mutual understanding of what is required, we have helped thousands of clients secure their businesses, and essentially, their future.

We absolutely love that we can make a real difference to our clients by providing reliable, efficient and friendly service. For us, it’s about going the extra yard – not only to ensure our clients feel valued, but actually because we care.

As a small family business, we rely on Bruce Insurance to provide us with the expertise and support needed to ensure we have the right cover for all of our operations. Our broker Justin Geldart and the team there are always extremely helpful and professional. They have taken the time to understand our business, which in turn means they understand our insurance needs.

I would highly recommend Bruce Insurance to any business that relies on sound advice and professional support to ensure their insurance needs are met.

Timothy Ellis
When working with service providers, it’s the small and seemingly insignificant things that can make the difference of whether or not you’ll use their services.

We moved to Australia 10 months ago. When taking the insurance, I had many questions that they answered in a personal yet professional manner. The delivery of the shipment took much longer than expected. Each time the date of cover needed to be extended it would be as simple as a single phone call or email to Justin and the date was adjusted. At claim stage, I started working with Sabrina. She was focused on every detail. In some instances, she pre-empted what my questions would be and made sure she would have a satisfactory answer by doing the investigations necessary.

Justin and Sabrina make a great team. They never treated me as a number or paperwork. I appreciate all the time they spent on my claim and simplifying the process for me.

Michelle Jamie
I have been using Bruce Insurance from the time I opened my first Sushi shop at EATON. During last 2 years I’ve opened another 3 shops more, and every time I have been fully supported with professional advice by Bruce. Especially Denise, she responses to my requests very quickly and friendly. Thank you again!

I’m very happy with their top quality service and would strongly recommend Bruce insurance for any of your insurance needs.

Susan Kim
We have used Bruce Insurance for many years now and the team are always available when I need urgent assistance. From their fast responses to my queries to fast claim processing I’m always impressed. I know I have all the cover I need as Justin makes a point of getting to know our business. I would recommend them to anyone.
Renee Maetaga
We have been using Bruce Insurance for the past twenty years for all our insurance needs. The claims process is always dealt with efficiently and in a timely manner. Justin Geldart and Murray Bruce are very professional and attentive to our needs, ensuring we are covered where necessary and bringing to our attention gaps that might exist. Bruce Insurance is very competitive and offers the exact products we require. I would highly recommend Bruce Insurance to any client.
Rex Atkins
We have been with Bruce Insurance for the last eight years, Murray and the team have always proven to be diligent, contactable and pleasant to work with. All our queries and issues have been dealt with in a quick and concise manner, and they have saved us time, aggravation and money by being the intermediary between us and the Insurance firms.
James Elloy
Bruce Insurance have been our personal and business brokers ever since we were recommended to them years ago by another industry professional.

They have provided excellent advice, service and support, together with competitive rates for a broad range of insurance services.

In short, they have made a complex area simple for us to manage and maintain.

Rox Dawson
I have been a client for a decade and Erin and Jenni have been superb in looking after all my insurance needs for my property portfolio and taken out any stresses related to costs and also claims related to the properties. I cannot recommend them highly enough.
Karen Then
We have used Bruce Insurance as brokers for the past 17 years. Over that time we have made a number of claims which have all been successful. The advice and suggestions we have received have always been beneficial. Their customer service and professionalism has been outstanding
Garry Millard
Recently we lodged a claim for damage to our truck and loss of earning due to repairs. Thanks to the valuable assistance from Denise and the team at Bruce Insurance we received reimbursement from the third parties insurance company. The damage was repaired immediately and due to Denise’s persistence, the loss of earnings was covered as well.
Felicity Gurney
Bruce Insurance Clients Perth