9th August, 2014

What risks come from managing an internet cafe?

Since the internet took off in the 1990s, internet cafes have also been incredibly popular. With the creation of wi-fi, the potential for cafe owners to offer wireless internet access alongside a cappuccino has made it easier than ever to provide a more rewarding experience to patrons.

Nowadays, people working on laptops in Perth’s cafes is commonplace, with this trend only going to increase as it becomes normal to work outside of the office.

Although many cafe owners now offer these services, there are a number of different considerations which need to be taken into account when it comes to managing an internet connection for customers.

While large cafe chains will have dedicated processes in place to control their wi-fi systems, smaller operations may not have this luxury.

So how can cafe owners protect themselves against potential issues which arise from this service?

The most important thing to consider is whether you have the right levels of protection to cover any problems that can occur with your network. Cyber criminals can easily use public wi-fi connections to infiltrate user’s computers and even your business’s technology.

Investing in software programs or cyber protection insurance which protect against these threats is going to be vital, along with getting the right cafe insurance to cover any challenges your operations face.

Another thing to be aware of is high-risk activity from patrons. A strong code of conduct for your online resources will allow you to easily identify problem behaviour and take appropriate steps before your business or staff are put at risk.

If you choose to protect your network with a password, make sure you change it regularly. Taking this step allows you limit access to your network, controlling the number of people who can use these facilities, while also stopping people logging on from outside your cafe or from nearby buildings.

Keeping your patrons and IT systems safe in an internet cafe doesn’t have to be difficult, as long as you make sure that proper precautions are taken to protect against any eventuality.

Author: Murray Bruce